Access - Bank Spółdzielczy w Szczytnie

Availability

We believe that everyone should have equal access to services – regardless of age, health status, or limitations.
We want using our solutions to be comfortable, simple and barrier-free.

If you encounter difficulties in service, contact us – we will find the best solution.

How can you contact us?

  • In Person

    • You can enter our locations with a guide dog.

    • In our branches, we provide access to an online sign language interpreter (PJM). To use this service, first schedule a meeting through the online form — the interpreter will be connected with you during the conversation.

    • We can send you documents in advance for review to the provided email

    • We offer several ways to sign documents: personal signature at the branch, electronic signature

  • Online

    • Through the website, online banking, and mobile application, which work with screen readers and support pointing and controlling devices.
    • We write content in simple language; buttons and icons are described and intuitive.

  • Remotely

Amenities you can use

  • Sign language interpreter

    You can schedule an online appointment with a PJM interpreter — to do this, first fill out the form, and the interpreter will be connected during the conversation at the branch or video consultation.

  • Branches accessible to everyone

    On our map of locations, you will find branches designed for accessibility — with ramps, designated service areas, and amenities for people with limited mobility. Choose the most convenient location for you.

  • ATMs

    Check the adaptation of ATMs on the map of locations

     

  • Assistance from a close person

    You can grant a trusted person power of attorney to handle matters on your behalf — for all matters or only selected matters, e.g., paying bills or collecting cards.

How we ensure accessibility for individuals with specific needs

The declaration was prepared based on self-assessment based on an analysis of the availability map of retail banking services available at our Bank.
Date of declaration preparation: June 27, 2025
Date of last review of the declaration: June 27, 2025.

Principles of ensuring accessibility for persons with specific needs at the Cooperative Bank in Szczytno