Accessibility - Bank Spółdzielczy w Szczytnie

Availability

We believe that everyone should have equal access to services – regardless of age, health status or limitations.
We want using our solutions to be comfortable, simple and barrier-free.

If you encounter difficulties, contact us – we will find the best solution.

How can you contact us?

  • In person

    • You can enter our locations with a guide dog.

    • In our branches, we provide access to an online sign language interpreter (PJM). To use this service, please schedule an appointment through the online form — the interpreter will connect with you during the conversation.

    • We can send you documents in advance for your review to the specified email address.

    • We offer several methods for signing documents: personal signature at the branch, electronic signature.

  • Online

    • Through the website, online banking, and the mobile app, which are compatible with screen readers and support pointing and controlling devices.
    • We write content in simple language; buttons and icons are labeled and intuitive.

  • Remotely

Amenities you can use

  • Sign Language Interpreter

    You can schedule an online meeting with a PJM interpreter — for this purpose, please complete the form in advance, and the interpreter will connect during the conversation at the branch or video consultation.

  • Branches accessible to everyone

    On our map of locations, you will find architecturally adapted branches — with ramps, designated service areas, and amenities for people with limited mobility. Choose the most convenient location for you.

  • ATMs

    check the accessibility of ATMs on the map of locations.

     

  • Assistance from a trusted person

    You can authorize a trusted person to handle matters on your behalf — for all issues or only selected matters, e.g. paying bills or collecting cards.

Accessibility Statement

The statement was prepared based on a self-assessment derived from an analysis of the accessibility map of retail banking services available at our bank.
Date of preparation of the statement: June 27, 2025.
Date of the last review of the statement: June 27, 2025.

Principles of ensuring accessibility for people with special needs at the Cooperative Bank in Szczytno