Bank Helpline
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801 505 404
(for landline phones*)
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+48 89 624 23 09
(for mobile and landline phones and calls from abroad*)
*The connection fee corresponds to the fee set by your operator according to the current price list.
Through the Bank Helpline you can:
- block/unblock access to electronic and mobile banking;
- get information about the balance and payment transactions made on your bank accounts;
- get information about the operation of electronic and mobile banking;
- report, activate and block payment cards;
- get information about the current offers of the Bank.
Topics of conversation:
- Internet and mobile banking
- Account service
- Card reporting and service
- Product information:
- Offer for Individual Clients
- Offer for Institutional Clients
* Return to the previous menu
- Insurance
0. Connection with a Consultant
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WARNING!
Contact us if:
- you receive a call from a person claiming to be a bank employee, but you have doubts whether it is actually a bank employee calling
- while using electronic access channels, you encounter a situation that seems unusual, suspicious, or raises your concernWe remind you that a bank employee during a phone call will never ask you to:
– provide access passwords, PIN/SMS codes, or other data allowing for transactions
– install any software from unofficial sources on your computer or phone.